With recent research showing that it can cost more than double an employee’s annual salary to replace them and with cost-cutting at the forefront of the majority of companies right now, it’s no surprise that 50% of businesses believe employee retention to be the most important aspect for people management to focus on in 2023.
So, it’s time to explore the topic and see how you can not only improve your retention rate, but also understand why retention is so important when it comes to your company’s success.
Why Is Retention So Important?
Focusing on staff retention is a critical factor in building a thriving and successful organisation.
Retaining talented and skilled employees not only benefits the employees themselves but also the company as a whole.
When employees feel valued and appreciated, they're more likely to be engaged and motivated, which in turn can lead to increased productivity and better quality work.
Retention can also help save time and money that would otherwise be spent on recruiting and training new employees - It's important to remember that employees are not just a resource; they are people who have invested their time and energy into the company.
By prioritising retention, organisations can build a strong and supportive culture that fosters growth and development for both the company and its employees.
The Relationship Between Low Retention and Company Culture
The relationship between a low retention rate and company culture is a critical one and companies should be paying close attention to it.
Poor company culture can lead to high employee turnover rates, which can not only be costly, but it’s also damaging to a company’s culture in many ways.
Whilst there are many reasons why a poor company culture can impact retention, it’s also important to understand what’s happening in the world of work at a macro-level. Right now, the world of work, especially in industries such as tech, is experiencing a huge amount of layoffs.
Layoffs don’t just affect the people who have been let go from companies, but for those at companies where layoffs have happened, the people left behind are shaken by the experience and often tend to take on the work of other people’s jobs as a result.
Additionally, layoffs affect the wider workforce by creating fear and insecurity.
It’s important to be mindful of this macro-climate right now and make sure you are creating an environment where your employees know that they are valued and their jobs are secure.
At a company level, there are a few main reasons why certain aspects of a poor company culture can negatively impact employee retention. So, let’s take a look at them:
1. Lack of engagement
Employees who feel disengaged from their work or disconnected from the company's mission and values are more likely to leave. If an organization does not prioritise employee engagement or fails to provide opportunities for employees to feel connected to the company's purpose, it can lead to high turnover rates.
2. Poor leadership
Leadership plays a critical role in shaping company culture. If leaders do not provide clear direction or fail to lead by example, it can lead to a toxic work environment that drives employees away. Poor leadership can also lead to low morale, lack of trust, and a feeling of being undervalued.
3. Lack of growth opportunities
Employees who feel stagnant or unchallenged in their roles are more likely to seek out new opportunities elsewhere. If an organisation does not provide opportunities for professional growth and development, employees may feel like they have hit a dead-end in their careers and look elsewhere to grow.
4. Lack of work-life balance
A poor work-life balance can be a significant factor in employee turnover. If employees feel like they are constantly overworked or that their personal lives are not being respected, it can lead to burnout and a desire to seek out more balanced opportunities.
By understanding the relationship between low retention rates and company culture, companies can take steps to improve their workplace culture and create a more supportive and positive environment.
To learn more about what people want from workplaces so that you can foster a positive company culture, take a look at our Workplace Morale Study.
10 Ways To Improve Employee Retention
1. Foster a Positive Work Culture
Employees are more likely to stay with a company where they feel appreciated and valued. To create a positive work culture, it’s first important to understand what makes up a positive culture, which you can explore here.
2. Provide Opportunities for Career Growth
Employees are more likely to stay with a company that offers opportunities for career advancement. Offer professional development opportunities such as training programs, workshops, and mentorship programs to help your employees develop their skills and advance their careers.
3. Offer Flexible Working Arrangements
Offering flexible working arrangements such as remote work, flexible schedules, and job-sharing options can help employees balance work and personal responsibilities. This flexibility can help to reduce stress and burnout, leading to higher employee retention.
4. Provide Competitive Salaries and Benefits
Offering competitive salaries and benefits is essential to attract and retain top talent. Conduct regular market research to ensure that your compensation and benefits packages are competitive.
5. Create a Positive Employee Experience
To create a positive employee experience, offer benefits that are actually impactful instead of perks or discounts - providing things like wellbeing benefits, social events, and team-building activities are a great idea! These benefits can help to boost morale, improve employee engagement, and reduce turnover.
6. Recognize and Reward Good Performance
Employees who feel appreciated and valued are more likely to stay with a company. Offer recognition and rewards programs to acknowledge and celebrate good performance.
7. Encourage Open Communication
Encouraging open communication between managers and employees can help to build trust and improve employee retention. Create an environment where employees feel comfortable sharing their thoughts and opinions, and provide regular opportunities for feedback.
8. Provide Opportunities for Work-Life Balance
Offering programs such as parental leave, flexible schedules, and time off can help employees maintain a healthy work-life balance. This balance can help to reduce stress and burnout, leading to higher employee retention.
9. Provide a Clear Career Path
Providing a clear career path can help employees feel like they have a future with the company. Offer regular opportunities for growth and advancement, and provide clear expectations for career progression. Learning and development should also be a part of this career path plan, to support employees to grow.
10. Encourage Employee Feedback and Involvement
Encouraging employee feedback and involvement can help to create a sense of ownership and engagement. Conduct regular surveys, focus groups, and town halls to gather employee input and feedback. Use this feedback to make changes and improvements that will help to keep employees engaged and motivated.
Additionally, involve employees in decision-making processes whenever possible to help them feel invested in the company's success.
Build A Company Culture That Retains Talent, With Juno
When it comes to retaining staff, prioritising employee wellbeing is an essential strategy that can help organisations create a supportive and positive workplace culture.
By prioritising employee wellbeing benefits, companies can create a supportive and positive workplace culture that not only retains staff but also attracts new talent.
